In recent times, there has been a rise in fraudulent tech support calls where scammers pretend to be from legitimate companies. Their main goal is to gain remote access to your computer or device. Here’s what you need to know to protect yourself:
What Happens in These Calls?
- The caller claims to be from a well-known tech company or your internet service provider.
- They warn you of a supposed virus, malware, or technical issue on your device.
- They ask you to grant remote access so they can “fix” the problem.
- Sometimes, they request payment for unnecessary services or software.
How to Protect Yourself
- Never grant remote access to anyone who calls you unsolicited.
- Legitimate companies typically do not make unexpected calls to fix your computer.
- Do not provide personal or financial information over the phone.
- If you receive such a call, hang up immediately.
- Contact your service provider directly using official contact information to verify any claims.
What to Do if You’ve Given Access
- Disconnect your device from the internet.
- Change your passwords immediately.
- Run a full antivirus scan.
- Contact your bank if you shared any financial details.
- Report the incident to local authorities or consumer protection agencies.
Stay vigilant and protect your digital safety!
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